When it comes time to relocate, your top priority is getting your stuff where it needs to be ASAP. Unfortunately, there are also some unscrupulous moving companies more than willing to take advantage of your urgency with questionable and outright deceitful practices. You may not be able to avoid every potentially dishonest moving company out there. However, you can reduce your odds of being taken advantage of by being aware of some of the most common moving company scams.
Some scammers will falsify references by having employees post fake reviews or creating web pages with made up testimonials. They might even have friends or employees go to review sites to boost ratings. Get some peace of mind by:
Scammers will sometimes make an estimate that’s very low to lure customers concerned about the cost to choose them. They will often take the money and not show up to complete the move. If they do show up, they’ll likely find reasons to charge you more for things like “complexity of the move,” or they may add fees for little things here and there. If cost is a concern, take the following steps instead:
Companies that show up to do the work may have employees with an eye for your expensive belongings. In some cases, they’re all in on it, including the person who’s supposed to supervising your move. They may say certain things got lost. Other times, you may open boxes to find some things missing. A local moving company in Phoenix says you can protect yourself and your belongings by:
Dishonest interstate moving companies may hold your stuff in storage and claim there’s an extra fee you’ll need to pay because they had issues while attempting your move. They may even have someone purposely park a large vehicle in front of your new location. They’ll then tell you if you don’t want to wait for the vehicle owner to get back and move it you’ll have to pay an extra fee.
The lowest of the low will keep making excuses about why your goods are being held before they stop responding to your calls and emails altogether. And you might not get your belongings back at all. Minimize this risk by getting full company information before any move takes place, including:
Should you have any doubts about a moving company you are considering, take a moment to check reviews online from review sites you know you can trust. Also, check with the Better Business Bureau to see if they’re accredited or if any complaints have been filed. Finally, pay attention to your intuition. If something doesn’t feel right about your initial interaction with someone from a moving company, trust your instincts and look elsewhere.